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Returns Policy

Errors are Extremely Rare ...
But Unfortunately They Can and Do Happen
Rest Assured We'll Put Them Right, Quickly & Efficiently !!
 
OUR NO-NONSENSE RETURNS POLICY
 
Your Statutory Rights Are Not Affected

Can you change your mind after your purchase ?
 
Yes you can - and providing we haven't printed your labels - We Will Refund
You as per the following conditions :-
FULL REFUND of 100%, if No Artwork was required for you to Check & Approve.
PARTIAL REFUND of 75%, 25% will be applied as an Artwork Charge if you
purchased a Label that required a Proof to be sentto you, whether Approved or Not.

However, if you change your mind after we have already printed your labels,
then the "IF YOU ARE AT FAULT" Returns Policy Will Apply

 
IF WE ARE AT FAULT
  
1. We will ask you to return the order or a portion of it
2. We will also re-imburse your Return Postage Costs
3. You can request either a FULL REFUND or a RE-PRINT
4. If a FULL REFUND is required, the Original Order must be Returned

 
IF YOU ARE AT FAULT
 
1. You are Welcome to Return The Order for a Partial Refund
2. Return Postage Costs will be Your Responsibility
3. You can request either a PARTIAL REFUND or a RE-PRINT
4. If a PARTIAL REFUND is required. the following will apply :-
    Re-Stock & Disposal Charge @ 40% of Purchase Price
    Partial Refund will be @ 60% of Purchase Price
5. If a RE-PRINT is required, it will be charged at the same Original Purchase Price

You Can Trust Us To Do It Right, And If Its Wrong, We'll Put It Right !!