1) Check previous invoices to see
if you've had Barcode Not Seen before:
If you haven't, then it's very unlikely to be a Barcode Image issue.
RM will show you how many items are
'Not Seen'. Whatever the numbers
are, continue reading ....
What type of packaging are you using to send out your mail ?
The ONLY types of Packaging Allowed, are the following :
a) PAPER Envelopes, DL, C5, &
C4 - not board backed, not padded
b) POLYTHENE, TIGHTLY WRAPPING your items. Not Loose, nor Flapping
If you are putting your Barcoded PPI Label onto any of the following,
this will be a
reason for 'Barcode Not Seen': Padded Envelopes, Jiffy Bags,
Parcels, Loose Fitting Polybags, Boxes (even if Large Letter Format).
3) Positioning: The Barcode MUST be affixed Top Right
Corner of the ENVELOPE,
as close as possible to the Edges. It must NOT be skewed, it must not have dirty
finger marks on it. Get the position wrong and you'll get 'Barcode Not Seen'.
4) Your Recipient\Buyers
Address Label: Must be typed\printed. It must NOT be
written by hand. It must be positioned Centre Left of the Envelope. It must NOT
be anywhere near the Barcode PPI Image. There is a 'Clear
Zone' that MUST be
adhered to around the Barcode Image - you must NOT place or print anything
near the Barcode. If you do, you'll get 'Barcode Not Seen'.
5) Return Address: This CANNOT be printed onto the same
Label as the Barcode.
Your Return Address MUST be on a separate label, positioned EITHER Top Left
Corner of your Envelope, or, on the BACK of the Envelope, Centred at the Top.
6) Return Address Size, the type size MUST be smaller
than your Recipient Address.